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The New Zealand Medical Journal

 Journal of the New Zealand Medical Association, 20-February-2004, Vol 117 No 1189

Norovirus outbreaks in a hospital setting: the role of infection control
Sarah Lynn, Julianne Toop, Carl Hanger and Nigel Millar
Abstract
Aims Noroviruses (NV) (until recently known as Norwalk-like viruses) are a common cause of outbreaks of viral gastroenteritis and can result in significant hospital disruption. We report our experience of two outbreaks that occurred in a geriatric rehabilitation hospital and the role of infection control in limiting their spread.
Methods The outbreaks occurred in two separate rehabilitation wards for older people. A case definition was developed and a register kept to record patient and staff sickness. The NV was identified from faecal specimens by reverse transcriptase polymerase chain reaction.
Results There were 41 cases in the first outbreak, with an attack rate of 57.1% for patients and 41% for staff. The outbreak lasted 14 days and closed the ward for 11 days. During this outbreak one patient died, with gastroenteritis the precipitating event of his final illness. There were 24 cases in the second outbreak, with an attack rate of 56.5% for patients and 18% for staff. The outbreak lasted 16 days with the ward closed for six days. The mean duration of staff sickness was 3.5 days in the second outbreak compared with only 1.2 days in the first outbreak. In both outbreaks infection was contained within a single ward.
Conclusions NV infections can significantly disrupt hospitals through their rapid spread to patients and staff as well as the associated high attack rate. Early recognition of an outbreak and prompt implementation of infection control measures, staffing restrictions and ward closure can limit the spread of infection.

Noroviruses (Norwalk-like viruses), previously known as small round structured viruses, are a common cause of outbreaks of viral gastroenteritis. The illness is characterised by rapid onset of nausea and vomiting, often projectile, along with diarrhoea. The symptoms are usually mild and self-limiting, with a mean duration of illness of 12–60 hours. Relapse is uncommon but recognised and mortality rates are low, even in hospital outbreaks. The attack rate is around 50% and the infective dose is as small as 1–10 virus particles. The incubation period is 24–48 hours and excretion of the virus in faeces can continue for up to 7–10 days. Transmission is by person-to-person contact through aerosol or direct contact, or through consumption of food handled by an infected food worker.
Outbreaks have been described in a number of settings with most exposures in New Zealand occurring in restaurants through contaminated food.1 Hospitals and rest homes are also affected, resulting in morbidity for patients and staff, staffing shortages, hospital disruption and ward closure. Prompt recognition and infection control measures can minimise the consequences. We report our experience of two NV gastroenteritis outbreaks that occurred in separate geriatric rehabilitation wards within an 18-month period, and the role of infection control in limiting their spread.

Methods

Setting The two outbreaks occurred in separate rehabilitation wards for older people. The hospital described has five wards (131 beds) for geriatric rehabilitation and two wards (44 beds) for psychogeriatric patients. The first outbreak occurred during winter in a 25-bed ward occupied by 28 patients at the time of the outbreak. This ward provides rehabilitation for mainly post-operative patients. The second outbreak occurred during autumn in a 23-bed stroke rehabilitation ward. Both wards have a mixture of rooms containing one to four beds and both have shared bathroom facilities.
Case definition A case was defined by the sudden onset of vomiting, with or without diarrhoea. Other symptoms could include nausea, abdominal cramps, myalgia, headache, chills and fever. The person presenting with signs and symptoms of illness had to have been in contact with cases or in the environment/geographic area in which the outbreak was occurring.
Laboratory methods Faecal specimens were collected and sent to the Institute of Environmental Science and Research Limited for identification of NV by reverse transcriptase polymerase chain reaction. This technology provides more rapid identification of a virus in faecal specimens than previous methods. Specimens were also examined for Clostridium difficile enterotoxin, Rotavirus, Shigella, Salmonella and Campylobacter species.
Faecal specimens were collected if a patient had symptoms that met the case definition. Once NV had been identified in an outbreak, further faecal specimens were not required and patients were diagnosed on clinical grounds, providing they met the case definition.
A register was kept in each ward and filled in by staff or the infection control nurse.

Results

Outbreak 1 Outbreak 1 lasted 14 days with the first case presenting on 25 July 2000 and the last case developing symptoms on 7 August 2000. The infection control nurse and the public health service were notified on 27 July after five cases had developed in the preceding 12 hours during the late afternoon and night. On investigation, one patient and two staff members had also succumbed over the previous 48 hours. No precautions had been put in place and by the end of 27 July a total of 14 cases had presented. Contact precautions were commenced, staffing guidelines (Table 1) instituted and the ward was closed for 11 days.

Table 1. Staffing guidelines for use during outbreak of acute gastroenteritis

  1. Permanent staff to work in affected ward (wherever possible).
  2. Staff whose symptoms meet the case definition must be symptom free for 48 hours before recommencing work.
  3. Staff who meet the case definition can return to work as per point 2 anywhere in Older Persons Health.
  4. Staff working in affected ward who have never had symptoms that meet the case definition should not work anywhere else until 48 hours after completion of work in affected ward.
  5. Should casual staff be required to fill vacancies in affected ward, allocate them there continuously (ie, not work in other wards).
  6. As outbreak continues, further casual/bureau staff required, who have not worked in the affected ward during the outbreak, should be allocated asymptomatic patients in non-infectious rooms.
  7. Casual staff who develop symptoms should follow points 2 and 3.
  8. Exclude all non-essential staff where possible.

Forty one cases met the case definition, with 16 patients and 25 staff affected (Figure 1).

Figure 1. Timeline of symptom duration in Norovirus outbreak 1


CONTENT01.jpg

The attack rate was 57.1% for patients and 41% for staff. The average age of the patients was 79.5 years (range 65–93). The mean duration of sickness was 2.2 days for patients and 1.2 days for staff. Three cases relapsed. One patient died, with gastroenteritis the precipitating event of his final illness. Seven of nine faeces samples collected from patients were positive for NV and the other two were negative. Three of the positive NV cases were also positive for Clostridium difficile enterotoxin. Once the virus was isolated, no further samples were sent for virus identification and all following cases were diagnosed on the case definition and clinical history. As there were no cases identified outside of the affected ward, a food-borne source from the hospital kitchen was considered unlikely.
Modified staffing restrictions were commenced immediately for staff meeting the case definition. A strict staffing regime as suggested by Chadwick,2 as per Table 1, was developed and enforced from Day 5 of the outbreak. During the early days of the outbreak there was not full awareness of both the highly infectious nature of the virus and the importance of rigorous cleaning followed by disinfection. For example, a commode containing diarrhoea from a patient who met the case definition was knocked over in a four-bed room and the area was not disinfected nor the carpet steam cleaned. It was 72 hours before definitive cleaning action was taken.
After the outbreak ended, an NV education series was conducted throughout the hospital discussing the case definition, control of spread, staffing issues, patient and staff outcomes, and the lessons learned.
Outbreak 2 Outbreak 2 lasted for 16 days from 6 March 2002 to 20 March 2002. Ward staff instituted infection control precautions immediately on suspicion of gastroenteritis as soon as a third case was noted early on 8 March. The infection control nurse was contacted immediately. The ward was closed on 8 March as more cases developed over the day and the public health service was notified. The ward was closed from that date for a total of six days. On the date of reopening there had been no new cases for 24 hours. Three further cases developed after reopening but cross infection could be contained by contact precautions. Twenty four cases met the case definition, with 13 patients and 11 staff affected (Figure 2). The attack rate was 56.5% for patients and 18% for staff. The average age of the patients was 72.3 years (range 65–86). The mean duration of sickness was 2.5 days for patients and 3.5 days for staff. There were no deaths on the ward during this time period. Four of five faecal specimens from symptomatic patients were positive for NV. No other causative organisms were identified.
Several amended measures were used in this outbreak to contain the infection (Table 2). Staffing restrictions as per Table 1 were put in place immediately with strong support from management. Paid sick leave over and above normal sick leave was made available for permanent staff to encourage compliance with the 48-hour recommendation. The cleaning service was involved immediately and a rigorous cleaning regime put in place. Strict cleaning and disinfection were undertaken for any room contaminated by patient vomit or diarrhoea. Patients remained on the ward for their rehabilitation therapy rather than attending other therapy areas. Intensive promotion of the importance of hand hygiene was performed on the ward to educate staff, patients and visitors. This was backed up by the ready availability of alcohol-based hand gels for all to use.

Figure 2. Timeline of symptom duration in Norovirus outbreak 2


CONTENT02.jpg

Table 2. Precautions for any outbreak of vomiting and diarrhoea

Standard precautions at ALL times. Hand hygiene is essential
  • All staff, visitors and patients to wash hands on exit from ward.
Contact precautions
  • Gloves and apron when working in rooms with symptomatic patients.
  • Mask usage is unnecessary except in the following situations:
- If patient has uncontrolled vomiting or diarrhoea.
- When cleaning up vomit.
Note - Staff to carry mask in pocket during acute outbreak phase
Room placement
  • Contact precautions per room as each afflicted.
  • Do not move patients from room to room.
  • If a patient is moved to a side room, please do not move another patient into the original bed space until the remainder of room has remained symptom free for 48 to 72 hours.
Linen
  • Take the linen carrier to the bedside.
  • Hot water soluble bags and infectious labels for soiled linen bags.
Cleaning guidelines
  • Prompt cleaning and disinfection of any contaminated surfaces, carpet, flooring and equipment.
  • All shared patient equipment to be wiped down with diluted Chlorwhite between usage.
  • Labelled individual commodes only.
  • All toilets to be cleaned after use (wherever possible), using diluted Chlorwhite (see following dilution).
  • Empty rooms:
- Terminally clean using Chlorwhite.
- Steam clean carpets at >150 pounds per square inch (psi).
- A bedside curtain change when patient has had vomiting and diarrhoea that contaminated the environment.
Cleaning staff for general cleaning
  • Wear protective clothing while working.
  • Use diluted sodium hypochlorite for all horizontal surfaces including bedrails, handrails, door handles.
  • Clean toilets three times a day.
Sodium hypochlorite (Chlorwhite)
  • 1000 ppm = 10 mls per 500 ml water in spray bottle.
  • Remake solution 24-hourly.
  • Empty completely and wash bottle and pump with detergent and water before refilling.
Patient movement
  • Rehabilitation therapy is restricted to the ward area.
  • Clinical investigations are limited to ward wherever possible.
Extra points
  • Do not collect ice from shared ice room, have someone else bring it to you.
  • In shared staff toilets use a paper towel to turn off taps.
Visitor information
  • Inform visitors that there is an outbreak vomiting and diarrhoea problem.
  • Children are not welcome.
  • Do not visit anywhere else in the hospital.
  • If visitors suffer from vomiting or diarrhoea they should stay away for two days after the symptoms resolve.
  • Wash hands when they leave the ward.
Discharge
  • Discharge may occur as required but preferably once the patient has been symptom free for 48 hours.
  • Receiving facilities should be notified of the recent outbreak.
Re-opening a ward – points to consider
  • Re-open 72 hours after last identified case and 72-hours after last bout of uncontained diarrhoea and vomiting that contaminated the ward environment.
  • Terminal clean 72 hours after resolution of the last case, which takes into consideration the maximal infectivity (48 hours) and the incubation period.

Discussion

NV outbreaks are characterised by a high attack rate of the virus and rapid spread to both patients and staff. We have shown in this report that the impact of hospital-acquired NV gastroenteritis can be limited through a strict programme of infection control measures and ward closure (Table 2). By using the case definition, staffing guidelines and infection control measures that were developed during the first outbreak, we were able to implement this programme sooner and more effectively in the second outbreak. This resulted in a shorter duration of ward closure and lower staff attack rate. These differences were seen despite the outbreak duration and patient attack rate being similar. The fact that the staff reported a longer duration of illness suggests that the staffing restrictions on returning to work were more strictly adhered to during this episode as opposed to the first outbreak. It is difficult to enforce sick leave for nursing staff, particularly casual or bureau staff who do not receive sick pay.3 This was acknowledged in the second outbreak with the introduction of special paid sick leave for permanent staff, which encouraged staff to comply with the guidelines.
Rapid recognition and notification of a gastroenteritis outbreak is important. While it can be difficult on a geriatric ward to distinguish an outbreak of gastroenteritis from other causes of diarrhoea and vomiting it is important to maintain vigilance when several patients present at once. Delay in instituting control measures can significantly extend the duration of an outbreak.4 In both outbreaks there was a delay of 48 hours before the infection control nurse was notified; however, the index of suspicion was much higher in the second outbreak and infection control measures were put in place by the ward staff immediately.
Close liaison between management and staff allowed us to close the affected wards to new admissions and restrict staff movements. Requiring staff to stay away until 48 hours after their last symptom was a contentious issue. The infection control nurse worked closely between nursing coordinators, unit managers and individual staff members to ensure adherence to required staff restrictions as per Table 1. Ward closure can be difficult to achieve if the need for beds is high, such as in acute hospitals or in winter when beds are in short supply. We believe both ward closure and staffing restrictions were essential aspects of managing the outbreaks and allowed us to prevent the spread of infection to other areas, thereby avoiding hospital-wide disruption.
Recent reports show just how severely hospitals can be affected if an outbreak is not contained. In 2002 the Victoria Infirmary in Glasgow was forced to close to admissions for a week after almost 300 patients and staff were affected.5 Nine other Scottish hospitals had temporary ward closures. An outbreak in England in 1994 closed a 220-bed hospital due to staff shortages.6 The costs of staff sickness, bed closures and control measures can be significant. An outbreak in 1995 in Australia caused closure of several wards for up to 22 days and resulted in estimated costs of AU$7600 for sick leave and AU$10 600 for bed closures.7 Early closure is likely to result in an overall net gain, with the initial bed shortages being compensated for by lower overall disruption.
Evidence-based, clear and workable clinical infection control systems can prevent the spread of an outbreak. Prompt identification of a cluster of patients with unexplained vomiting and diarrhoea and immediate implementation of contact precautions are essential. Involvement of the cleaning service from the outset is also important, as is educating nursing staff to clean and disinfect after any environmental contamination. Limiting the movement of patients from the outbreak ward and tight controls on where the symptomatic patients are placed, or moved to, within the ward are also vitally important. In both outbreaks, if a patient met the case definition and was in a four-bed room, the entire room was placed under contact precautions. Only in the later stages of the outbreak were infected patients moved to either single rooms or grouped together. This was to facilitate the re-opening of wards and was decided in close liaison with the infection control nurse and the clinical staff. Our team also found that constant feedback, up-to-date information and sharing of the attached timelines (Figures 1 and 2) assisted staff to comply with precautions put in place.
A significant proportion of reported outbreaks of NV in New Zealand occur in healthcare settings,1 and the greatest burden of illness is seen in the institutionalised elderly.8 The key points to managing and limiting an outbreak of this kind include early recognition and notification, prompt implementation of infection control measures, education of staff, patients and visitors, staffing restrictions and ward closures.
Author information: Sarah J Lynn, Senior Registrar, Older Persons’ Health, The Princess Margaret Hospital, Christchurch; Julianne M Toop, Infection Control Practitioner, Southern Community Laboratories, Christchurch; H Carl Hanger, Physician/Geriatrician; Nigel D Millar, Clinical Director, Older Persons’ Health, The Princess Margaret Hospital, Christchurch
Correspondence: Dr Carl Hanger, Older Persons’ Health, The Princess Margaret Hospital, PO Box 800, Christchurch. Fax: (03) 337 7823; email: carl.hanger@cdhb.govt.nz
References:
  1. Greening G, Kieft C, Baker M. Norwalk-like viruses (NLVs): a common cause of gastroenteritis outbreaks. New Zealand Public Health Report. October 1999;6:10.
  2. Chadwick PR, Beards G, Brown D, et al. Management of hospital outbreaks of gastro-enteritis due to small roundstructured viruses. J Hosp Infect. 2000;45:1–10.
  3. Cooke RP, Goddard SV. Controlling Norwalk-like viruses in hospitals. BMJ. 2002;324:258b. Available online. URL: http://bmj.bmjjournals.com/cgi/content/full/324/7332/258/b Accessed February 2004.
  4. Marx A, Shay DK, Noel JS et al. An outbreak of acute gastroenteritis in a geriatric long-term-care facility: combined application of epidemiological and molecular diagnostic methods. Infect Control Hosp Epidemiol. 1999;20:306–11.
  5. Christie B. Winter virus closes Scottish hospitals. BMJ 2002;324:258b Available online. URL: http://bmj.bmjjournals.com/cgi/eletters/324/7332/258/b Accessed February 2004.
  6. Chadwick PR, McCann R. Transmission of a small round structured virus by vomiting during a hospital outbreak of gastroenteritis. J Hosp Infect 1994;26:251–9.
  7. Russo PL, Spelman DW, Harrington GA, et al. Hospital outbreak of Norwalk-like virus. Infect Control Hosp Epidemiol. 1997;18:576–9.
  8. Dedman D, Laurichesse H, Caul EO, Wall PG, et al. Surveillance of small round structured virus (SRSV) infection in England and Wales, 1990–5. Epidemiol Infect. 1998;121:139–49.


     
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