The measurement of New Zealand health care
Richard Hamblin, Gillian Bohm, Catherine Gerard, Carl Shuker, Janice Wilson, Alan F Merry
The Health Quality and Safety Commission has constructed an architecture of measurement designed to check up on the health of the New Zealand health care system. It is crucial to measure the quality and safety of our health care because we can only be sure to improve what we can actually measure. This architecture is comprised of three sets of measures that inter-relate like the pieces in a game of chess.
The first set are known as QSIs, or quality and safety indicators, which capture the big picture in areas of concern in our health care, like safety, effectiveness, equity and the patient experience.